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DIPLOMA OF AUTOMOTIVE MANAGEMENT

The AUR50116 Diploma of Automotive Management is a nationally recognised qualification aimed at business owners, managers, supervisors or team leaders who aspire to grow and acquire critical management skills in the automotive industry. 

Phone 03 9829 1126 for your individual cost.

 

DIPLOMA OF AUTOMOTIVE MANAGEMENT - Program and Workshop Descriptions
Workshop Description Date & Time Location Cost
1. Business growth and planning
This workshop discusses ways to ensure that human, financial and fixed resources are effectively coordinated to produce the optimum outcomes for the business. You will acquire the skills and knowledge required to develop systems and procedures and to monitor the implementation of the operational plan, to provide efficient and effective workplace practices within the organisation's productivity and profitability direction. Units to be completed are:
AURAMA5006: Contribute to business improvement
BSBMGT515A: Manage operational plan
27/02/2017 VACC House
Level 7, 464 St Kilda Rd
Melbourne VIC 3004
$950.00 (eligible participants)


$3,500.00 (Fee For Service)
 2. Overview of financial performance
Focussing on the performance outcomes, skills and knowledge required to undertake financial management within a work team in an organisation, this workshop develops your skills in calculating fixed and variable costs, including discounting, to determine retail rates for jobs performed and the effects on overall profitability. Units to be completed are:
BSBFIM501A: Manage budgets and financial plans
AURAAA4002: Determine retail rates for work
20/03/2017
VACC House
Level 7, 464 St Kilda Rd
Melbourne VIC 3004
 3. Promote customer satisfaction
The modern service business sees its customer base as one of its greatest assets, and seeks strategies to satisfy customer needs. This workshop will examine proven methods for ensuring your customers are lifelong members of your team. Units to be completed are:
AURAMA4005: Manage complex customer issues
BSBCUS501C: Manage quality customer service
24/04/2017
VACC House
Level 7, 464 St Kilda Rd
Melbourne VIC 3004
 4. Recruit and develop winners
This workshop investigates current methods for selecting, recruiting and inducting workers and supporting them to achieve their maximum potential. It applies the concept of continuous improvement towards the overall growth of the business. Units to be completed are:
BSBMGT502B: Manage people performance
BSBHRM405A: Support the recruitment, selection and induction of staff
22/05/2017
VACC House
Level 7, 464 St Kilda Rd
Melbourne VIC 3004
5. Leading effective teams
Team performance is critical to a successful automotive business. This workshop looks at better ways and practical solutions you can use to blend the various skills team members bring to the business, with the aim of delivering better business outcomes. Units to be completed are:
BSBLED401A: Develop teams and individuals
BSBWOR501B: Manage personal work priorities
19/06/2017
VACC House
Level 7, 464 St Kilda Rd
Melbourne VIC 3004
ONLINE WORK PROGRAM
Units to be completed:
BSBWHS501A: Ensure a safe workplace
AURAEA4004: Manage environmental compliance

NOTE: Participant will complete these competencies online/in their workplace with support from VACC training staff members.
N/A ONLINE
Note: Above costs are GST exempt unless otherwise stated.